| Preface |
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ix | |
| Part 1 Strategic Management Inputs |
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1 | (99) |
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Chapter 1 Strategic Management and Strategic Competitiveness |
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2 | (34) |
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Opening Case: The Innovation Pipeline: A Lifeline of Survival In Business |
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3 | (4) |
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The Challenge of Strategic Management |
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7 | (1) |
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The Current Competitive Landscape |
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8 | (7) |
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Strategic Focus: Gliding above the Water, Treading Water, and Drowning |
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9 | (1) |
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10 | (1) |
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The March of Globalization |
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10 | (3) |
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Technology and Technological Changes |
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13 | (2) |
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The I/O Model of Above-Average Returns |
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15 | (4) |
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Strategic Focus: How Do Firms Succeed in a Highly Challenging Economic Environment with Strong Competition? It Is Resources, Stupid! |
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18 | (1) |
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The Resource-Based Model of Above-Average Returns |
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19 | (2) |
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Strategic Intent and Strategic Mission |
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21 | (1) |
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21 | (1) |
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22 | (1) |
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22 | (4) |
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Strategic Focus: Is Cisco a Survivor? |
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23 | (1) |
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Classification of Stakeholders |
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23 | (3) |
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26 | (4) |
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The Work of Effective Strategic Leaders |
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27 | (1) |
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Predicting Outcomes of Strategic Decisions: Profit Pools |
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28 | (1) |
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The Strategic Management Process |
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29 | (1) |
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30 | (1) |
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31 | (1) |
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31 | (1) |
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32 | (4) |
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Chapter 2 External Environment: Opportunities, Threats, Industry competition, and Competitor Analysis |
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36 | (34) |
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Opening Case: The Economic Aftermath in High Technology: Will We Ever See the Sun Set? |
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37 | (2) |
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The General, Industry, and Competitor Environments |
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39 | (2) |
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External Environmental Analysis |
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41 | (3) |
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42 | (1) |
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43 | (1) |
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43 | (1) |
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43 | (1) |
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Segments of the General Environment |
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44 | (8) |
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44 | (2) |
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46 | (1) |
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The Political/Legal Segment |
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46 | (1) |
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The Sociocultural Segment |
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47 | (1) |
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The Technological Segment |
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48 | (1) |
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49 | (2) |
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Strategic Focus: War, Rivalry, and General Pestilence: The Airline Industry Is Experiencing Trauma |
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51 | (1) |
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Industry Environment Analysis |
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52 | (8) |
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53 | (3) |
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Bargaining Power of Suppliers |
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56 | (1) |
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Bargaining Power of Buyers |
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57 | (1) |
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Threat of Substitute Products |
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57 | (1) |
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Intensity of Rivalry among Competitors |
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57 | (3) |
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Strategic Focus: Will the Real Media Industry Please Stand Up? |
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60 | (1) |
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Interpreting Industry Analyses |
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60 | (1) |
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61 | (2) |
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Strategic Focus: It's a Competitive World: Some Succeed and Some Fail |
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62 | (1) |
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63 | (2) |
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65 | (1) |
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66 | (1) |
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66 | (1) |
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67 | (3) |
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Chapter 3 The Internal Environment: Resources, Capabilities, and Core Competencies |
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70 | (30) |
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Opening Case: Technology and Dealer Service: Caterpillar's Sources of Competitive Advantage |
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71 | (3) |
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The Nature of Internal Environmental Analysis |
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74 | (5) |
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The Context of Internal Analysis |
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74 | (1) |
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75 | (1) |
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Strategic Focus: Sears, Roebuck and Co.: Still Where America Shops? |
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76 | (1) |
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The Challenge of Internal Analysis |
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77 | (2) |
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Resources, Capabilities, and Core Competencies |
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79 | (5) |
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79 | (2) |
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81 | (1) |
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82 | (2) |
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Building Core Competencies |
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84 | (7) |
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Four Criteria of Sustainable Competitive Advantage |
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84 | (2) |
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Strategic Focus: Competitive Parity in the Airline Industry: The Best That Can Be Done? |
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86 | (3) |
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89 | (2) |
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91 | (3) |
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Strategic Focus: The Use of Outsourcing: Nothing but Positive Outcomes? |
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93 | (1) |
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Core Competencies: Cautions and Reminders |
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94 | (1) |
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95 | (1) |
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95 | (1) |
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96 | (1) |
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97 | (3) |
| Part 2 Strategic Actions: Strategy Formulation |
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100 | (202) |
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Chapter 4 Business-Level Strategy |
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102 | (34) |
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Opening Case: Krispy Kreme-The Michelangelo of Doughnut Making? |
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103 | (3) |
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Customers: Who, What, and How |
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106 | (5) |
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The Importance of Effectively Managing Relationships with Customers |
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106 | (1) |
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Reach, Richness, and Affiliation |
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107 | (1) |
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Who: Determining the Customers to Serve |
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108 | (2) |
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What: Determining Which Customer Needs to Satisfy |
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110 | (1) |
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How: Determining Core Competencies Necessary to Satisfy Customer Needs |
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110 | (1) |
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Types of Business-Level Strategy |
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111 | (20) |
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Strategic Focus: Southwest Airlines' Activity System: Is It Imitable? |
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112 | (2) |
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114 | (4) |
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118 | (4) |
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122 | (2) |
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Strategic Focus: Satisfying Unique Needs: Of Shoes and Cars |
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124 | (2) |
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Integrated Cost Leadership/Differentiation Strategy |
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126 | (2) |
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Strategic Focus: Global Burgers: Are McDonald's Glory Days a Thing of the Past? |
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128 | (3) |
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131 | (1) |
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132 | (1) |
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132 | (1) |
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133 | (3) |
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Chapter 5 Competitive Rivalry and Competitive Dynamics |
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136 | (32) |
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Opening Case: JetBlue and Song: Competitive Rivalry between Low-Cost Carriers |
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137 | (3) |
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A Model of Competitive Rivalry |
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140 | (1) |
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141 | (3) |
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141 | (1) |
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142 | (2) |
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Drivers of Competitive Actions and Responses |
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144 | (2) |
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Strategic Focus: Toyota and Volkswagen: Direct Competitors or Not? |
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145 | (1) |
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146 | (3) |
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Strategic and Tactical Actions |
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147 | (1) |
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Strategic Focus: Water, Water Everywhere: Which to Drink? |
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148 | (1) |
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149 | (5) |
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149 | (1) |
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150 | (2) |
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152 | (2) |
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154 | (2) |
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Type of Competitive Action |
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154 | (1) |
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154 | (1) |
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155 | (1) |
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156 | (6) |
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156 | (1) |
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157 | (2) |
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159 | (1) |
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Strategic Focus: Teradyne Inc.: Life in the Fast Lane |
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160 | (2) |
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162 | (1) |
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163 | (1) |
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163 | (1) |
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164 | (4) |
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Chapter 6 Corporate-Level Strategy |
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168 | (32) |
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Opening Case: Sony's Chairman Idei Seeks to Foster Related Diversification |
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169 | (2) |
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Levels of Diversification |
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171 | (2) |
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Low Levels of Diversification |
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171 | (2) |
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Moderate and High Levels of Diversification |
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173 | (1) |
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Reasons for Diversification |
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173 | (1) |
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174 | (8) |
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Operational Relatedness: Sharing Activities |
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175 | (1) |
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Corporate Relatedness: Transferring of Core Competencies |
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176 | (1) |
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Strategic Focus: Cendant: A Diversified Service Conglomerate |
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177 | (2) |
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179 | (2) |
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Strategic Focus: Johnson & Johnson Seeks to Combine Diagnostic Devices and Drugs |
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181 | (1) |
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Simultaneous Operational Relatedness and Corporate Relatedness |
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182 | (1) |
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Unrelated Diversification |
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182 | (3) |
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Efficient Internal Capital Market Allocation |
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183 | (1) |
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184 | (1) |
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Diversification: Incentives and Resources |
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185 | (6) |
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185 | (1) |
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Strategic Focus: Yahoo!'s Low Performance and Uncertain Future Have Led to Strategic Diversification |
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186 | (4) |
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Resources and Diversification |
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190 | (1) |
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Managerial Motives to Diversify |
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191 | (2) |
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193 | (1) |
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194 | (1) |
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194 | (1) |
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195 | (5) |
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Chapter 7 Acquisition and Restructuring Strategies |
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200 | (32) |
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Opening Case: Comparing the Acquisition Strategies of News Corp. and AOL Time Warner |
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201 | (2) |
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The Popularity of Merger and Acquisition Strategies |
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203 | (1) |
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Mergers, Acquisitions, and Takeovers: What Are the Differences? |
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204 | (1) |
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204 | (7) |
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204 | (1) |
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Strategic Focus: Oracle Tries to Build Market Power through Acquisition of PeopleSoft |
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205 | (2) |
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Overcoming Entry Barriers |
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207 | (1) |
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Cost of New Product Development and Increased Speed to Market |
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208 | (1) |
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Lower Risk Compared to Developing New Products |
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209 | (1) |
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Increased Diversification |
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209 | (1) |
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Reshaping the Firm's Competitive Scope |
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210 | (1) |
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Learning and Developing New Capabilities |
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210 | (1) |
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Problems in Achieving Acquisition Success |
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211 | (6) |
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212 | (1) |
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Inadequate Evaluation of Target |
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212 | (1) |
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Large or Extraordinary Debt |
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213 | (1) |
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Inability to Achieve Synergy |
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213 | (1) |
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Strategic Focus: Consolidation in the Global Beer Industry and Firms Overpaying for Acquisitions |
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214 | (1) |
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215 | (1) |
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Managers Overly Focused on Acquisitions |
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216 | (1) |
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217 | (1) |
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217 | (3) |
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220 | (5) |
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220 | (1) |
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220 | (1) |
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221 | (1) |
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Strategic Focus: Leveraged Buyouts and Private Equity Restructuring Deals Experience a Revival |
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222 | (1) |
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223 | (2) |
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225 | (1) |
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225 | (1) |
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226 | (1) |
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227 | (5) |
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Chapter 8 International Strategy |
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232 | (36) |
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Opening Case: China: Manufacturer for the World |
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233 | (3) |
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Identifying International Opportunities: Incentives to |
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Use an International Strategy |
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236 | (3) |
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237 | (1) |
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238 | (1) |
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Economies of Scale and Learning |
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238 | (1) |
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239 | (1) |
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239 | (7) |
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International Business-Level Strategy |
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239 | (3) |
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International Corporate-Level Strategy |
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242 | (3) |
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Strategic Focus: Large U.S. Auto Manufacturers and the Transnational Strategy |
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245 | (1) |
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246 | (3) |
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246 | (1) |
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Strategic Focus: Uncertainty, Liability of Foreignness, and Regionalization |
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247 | (1) |
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248 | (1) |
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Choice of International Entry Mode |
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249 | (4) |
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249 | (1) |
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250 | (1) |
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250 | (1) |
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251 | (1) |
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New Wholly Owned Subsidiary |
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252 | (1) |
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Dynamics of Mode of Entry |
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253 | (1) |
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Strategic Competitiveness Outcomes |
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253 | (3) |
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International Diversification and Returns |
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254 | (1) |
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International Diversification and Innovation |
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254 | (1) |
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Complexity of Managing Multinational Firms |
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255 | (1) |
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Risks In an International Environment |
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256 | (4) |
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256 | (1) |
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256 | (1) |
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Limits to International Expansion: Management Problems |
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256 | (2) |
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Strategic Focus: Intellectual Property Rights in China and Southeast Asia |
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258 | (2) |
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260 | (1) |
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261 | (1) |
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261 | (2) |
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263 | (5) |
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Chapter 9 Cooperative Strategy |
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268 | (34) |
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Opening Case: Alliances In Response to Rivalry: Telecommunication versus Cable Firms |
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269 | (2) |
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Strategic Alliances as a Primary Type of Cooperative Strategy |
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271 | (5) |
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Three Types of Strategic Alliances |
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271 | (1) |
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Reasons Firms Develop Strategic Alliances |
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272 | (4) |
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Business-Level Cooperative Strategy |
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276 | (6) |
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Complementary Strategic Alliances |
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276 | (2) |
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Competition Response Strategy |
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278 | (1) |
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Uncertainty Reducing Strategy |
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278 | (1) |
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Strategic Focus: Competition Response Alliances in the Media Content, Internet, Software, and Cell Phone Equipment Industries |
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279 | (1) |
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Competition Reducing Strategy |
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280 | (1) |
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Assessment of Business-Level Cooperative Strategies |
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281 | (1) |
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Corporate-Level Cooperative Strategy |
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282 | (3) |
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Diversifying Strategic Alliance |
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282 | (1) |
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Synergistic Strategic Alliance |
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283 | (1) |
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283 | (1) |
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Assessment of Corporate-Level Cooperative Strategies |
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284 | (1) |
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International Cooperative Strategy |
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285 | (3) |
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Strategic Focus: Cross-Border Alliances Battle to Win the President's Entourage: S-92 versus EH101 Helicopters |
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286 | (2) |
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Network Cooperative Strategy |
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288 | (1) |
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288 | (1) |
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Competitive Risks with Cooperative Strategies |
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289 | (3) |
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Strategic Focus: Rivalry and Mistrust: Failure and Success of Music Industry Alliances |
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290 | (2) |
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Managing Cooperative Strategies |
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292 | (1) |
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293 | (1) |
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294 | (1) |
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295 | (1) |
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296 | (6) |
| Part 3 Strategic Actions: Strategy Implementation |
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302 | |
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Chapter 10 Corporate Governance |
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304 | (34) |
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Opening Case: Corporate Governance and CEO Pay: Has Controversy Changed Compensation Practices? |
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305 | (3) |
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Separation of Ownership and Managerial Control |
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308 | (5) |
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309 | (1) |
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Product Diversification as an Example of an Agency Problem |
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310 | (2) |
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Agency Costs and Governance Mechanisms |
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312 | (1) |
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313 | (3) |
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The Growing Influence of Institutional Owners |
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313 | (1) |
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Shareholder Activism: How Much Is Possible? |
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314 | (1) |
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Strategic Focus: The Growing Activism of Shareholders |
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315 | (1) |
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316 | (4) |
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Enhancing the Effectiveness of the Board of Directors |
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318 | (1) |
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Strategic Focus: Controversy in the Boardroom |
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319 | (1) |
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320 | (3) |
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A Complicated Governance Mechanism |
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321 | (1) |
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The Effectiveness of Executive Compensation |
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322 | (1) |
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Market for Corporate Control |
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323 | (2) |
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Managerial Defense Tactics |
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324 | (1) |
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International Corporate Governance |
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325 | (4) |
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Strategic Focus: Corporate Governance Is Changing across the World |
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326 | (1) |
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Corporate Governance in Germany |
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327 | (1) |
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Corporate Governance in Japan |
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328 | (1) |
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Global Corporate Governance |
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329 | (1) |
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Governance Mechanisms and Ethical Behavior |
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329 | (1) |
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330 | (1) |
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331 | (1) |
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331 | (1) |
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332 | (6) |
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Chapter 11 Organizational Structure and Controls |
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338 | (34) |
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Opening Case: Amaze Entertainment: Bringing Video-Game Excitement Directly to You! |
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339 | (2) |
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Organizational Structure and Controls |
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341 | (3) |
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341 | (1) |
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342 | (1) |
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Strategic Focus: Effective Timing of Structural Change at Eastman Chemical Company |
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343 | (1) |
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Relationships between Strategy and Structure |
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344 | (1) |
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Evolutionary Patterns of Strategy and Organizational Structure |
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345 | (19) |
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346 | (1) |
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346 | (1) |
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Multidivisional Structure |
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347 | (1) |
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Matches between Business-Level Strategies and the Functional Structure |
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348 | (2) |
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Strategic Focus: Thinking Globally, Acting Locally: The Foundations of Procter & Gamble's Multidivisional Structure |
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350 | (2) |
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Matches between Corporate-Level Strategies and the Multidivisional Structure |
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352 | (5) |
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Strategic Focus: United Technologies Corp.: Where Strategy and Structure Are Matched |
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357 | (1) |
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Matches between International Strategies and Worldwide Structures |
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358 | (4) |
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Matches between Cooperative Strategies and Network Structures |
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362 | (2) |
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Implementing Business-Level Cooperative Strategies |
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364 | (1) |
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Implementing Corporate-Level Cooperative Strategies |
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364 | (1) |
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Implementing International Cooperative Strategies |
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365 | (1) |
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366 | (1) |
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367 | (1) |
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367 | (2) |
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369 | (3) |
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Chapter 12 Strategic Leadership |
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372 | (34) |
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Opening Case: Strategic Leadership: The Good, the Bad, and the Guilty |
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373 | (3) |
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376 | (1) |
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Managers as an Organizational Resource |
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377 | (4) |
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379 | (2) |
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381 | (4) |
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Strategic Focus: The Times Are Changing: Is Wonder Woman Still Required for Top Executive Positions in the 21st Century? |
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382 | (3) |
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Key Strategic Leadership Actions |
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385 | (9) |
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Determining Strategic Direction |
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385 | (1) |
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Effectively Managing the Firm's Resource Portfolio |
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386 | (1) |
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Strategic Focus: Changing the House That Jack Built-A New GE |
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387 | (3) |
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Sustaining an Effective Organizational Culture |
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390 | (1) |
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Emphasizing Ethical Practices |
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391 | (1) |
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Strategic Focus: As Corporate Scandals and Ethical Dilemmas Proliferate, Heads Roll |
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392 | (2) |
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Establishing Balanced Organizational Controls |
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394 | (3) |
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397 | (1) |
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398 | (1) |
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399 | (1) |
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400 | (6) |
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Chapter 13 Strategic Entrepreneurship |
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|
406 | |
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Opening Case: Entrepreneurial Success: It Can Happen Anywhere, Anytime |
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407 | (2) |
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Strategic Entrepreneurship and Innovation |
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409 | (3) |
|
Strategic Focus: Social Entrepreneurship: Innovative, Proactive, Risk-oriented, and Purposeful |
|
|
410 | (1) |
|
|
|
411 | (1) |
|
Entrepreneurs and Entrepreneurial Capabilities |
|
|
412 | (1) |
|
International Entrepreneurship |
|
|
413 | (1) |
|
New Product Development and Internal Corporate Ventures |
|
|
414 | (2) |
|
Incremental and Radical Innovation |
|
|
414 | (1) |
|
Autonomous Strategic Behavior |
|
|
415 | (1) |
|
Induced Strategic Behavior |
|
|
416 | (1) |
|
Implementing New Product Development and Internal Ventures |
|
|
416 | (3) |
|
Cross-Functional Product Development Teams |
|
|
417 | (1) |
|
Facilitating Integration and Innovation |
|
|
418 | (1) |
|
Creating Value from Innovation |
|
|
418 | (1) |
|
Cooperative Strategies for Entrepreneurship and Innovation |
|
|
419 | (2) |
|
Strategic Focus: Partnering to Innovate |
|
|
420 | (1) |
|
Acquisitions to Buy Innovation |
|
|
421 | (1) |
|
Capital for Entrepreneurial Ventures |
|
|
421 | (2) |
|
Strategic Focus: Acquisitions as a Pathway to Innovation |
|
|
422 | (1) |
|
Creating Value through Strategic Entrepreneurship |
|
|
423 | (1) |
|
|
|
424 | (1) |
|
|
|
425 | (1) |
|
|
|
425 | (1) |
|
|
|
426 | |
| Introduction: Preparing an Effective Case Analysis |
|
C-1 | |
| Name Index |
|
I-1 | |
| Company Index |
|
I-15 | |
| Subject Index |
|
I-19 | |